General Admissions Information
Main Desk at Lakeview Health Systems
The Admissions Process
- Call the addiction helpline. Whether you are concerned about yourself, a loved one, or an employee, call our free Addiction Helpline at 1-800-884-1727 and speak to a professional Admissions Coordinator. Our Helpline is open 24 hours a day, 7 days a week to help answer any drug and alcohol related questions and to provide immediate help.
- Complete a pre-admissions intake evaluation by phone. Call our Helpline and speak with an Admissions Coordinators who will conduct a brief intake evaluation. This will include information on:
- Types of substances being abused
- Length and frequency of use
- Any past treatment
- Employment and living situation
- Other medical conditions
- Provide financial information. To assist in a rapid intake process, our Admissions Coordinators will request patient insurance information and obtain permission to contact your insurance company. Benefit levels will be speedily determined. We have streamlined the process to make it simple for our patients to get into treatment quickly. If you wish to self-pay, simply inform your Admissions Coordinator. Â
- Make travel arrangements. Our facility is in Jacksonville, FL. For those patients who are flying to our facility, assistance with travel arrangement can be handled by our Admissions Coordinators. All patients arriving by plane should fly into Jacksonville International Airport (JAX). Pre-arranged ground transportation will be waiting patients arriving at the airport. It is not recommended that patients drive themselves to treatment; however, if it is necessary there is plenty of parking available on site. Please note, that while the facility is in a secure environment, there is no special security provided for the parking lot.
- What to Bring. Please see our What to Bring page for a complete description.
- Medications. Please bring your medication with you in properly labeled bottles, in order to confirm what you have been prescribed. All medications will be dispensed through our pharmacy.
- General Treatment Guidelines. Please see our Program Guidelines for for a complete description.
If you have any questions about the admissions process or if you need information about drug or alcohol abuse, detox, or inpatient treatment, call 1-800-884-1727 now. Our Addiction Helpline is open 24 hours a day, 365 days a year to assist you. You can also use ou Live Chat or Contact Us form as well.
