When You’re Ready, So Are We

The path to healing starts with four easy steps


Healing begins with sharing. Let us know you’re ready to change your life for the better.


Every insurance plan is unique. We can discuss the treatments your plan covers.


You tell us, we listen. The details of your addiction are essential to healing.


Begin healing your mind, body and spirit. We’ll guide you on every step.

Lakeview Health admissions team standing in front office
Lakeview Health Admissions Team, 2018

Admissions Process at Lakeview Health

If you’re struggling with alcohol or drug addiction, we encourage you to begin the rehab admission process as soon as possible. When you’re ready, follow the simple steps outlined below.

Step 1: Call Our Intake Specialists

Our team is ready to answer your questions about addiction, rehab, recovery, and anything you need to know about Lakeview Health. We’re available 24 hours a day, 7 days a week. You can call our rehab center directly at 866-704-7692.

Step 2: Complete a Pre-Admissions Intake Evaluation by Phone

When you’re ready to admit yourself or someone else into treatment at Lakeview Health, our intake specialist will conduct a brief evaluation over the phone. Please be ready to answer information about:

  • Types of substances used
  • Length and frequency of use
  • Current areas of distress
  • Addiction treatment history
  • Employment and living situation
  • Relevant medical information

Step 3: Financial Information

Our intake specialist will ask for your insurance information and permission to contact your insurer directly. You can expedite the process by filling out our online health insurance verification form here. If you plan to self-pay, you can let the intake specialist know. We work with most major health insurance providers, including but not limited to:

  • Aetna
  • Blue Cross/Blue Shield
  • Value Options

Step 4: Make Travel Arrangements

Once we confirm your rehab admission, you can arrange travel to our campus in Jacksonville, Florida. Or, if you prefer, our intake specialist can make travel arrangements for you. If you’re traveling by air, the closest airport is Jacksonville International Airport (JAX). Let us know your arrival time and flight number, we’ll make arrangements to get you from the airport to our facility. Several bus lines serve Jacksonville, including Greyhound. We can also provide transportation to and from the bus station if that’s the method of travel you choose.

We do not recommend driving yourself to treatment. However, if that’s the only viable option, plenty of parking is available on site. Note: we’re located in safe area, but there is no extra security for our parking lot.

Step 5: Get Ready

Review our what to expect and what to bring pages to make sure you’re prepared for treatment when you arrive at Lakeview Health.

92% of patients felt that Lakeview Health gave them hope for sobriety.

A Note for Family and Friends

Once your loved one enters treatment at Lakeview Health, you can leave messages for them anytime by calling 904-899-4500.

Recovery Begins with a Phone Call

Our treatment specialists are here for you. 24 hours a day, 7 Days a week. Every call is confidential. Every specialist is kind, compassionate, and caring. We’re ready to get you the help you need.

Call For Help: 866.704.7692  |  Request Our Brochure