Lakeview Health Coronavirus Updates

Lakeview Health Coronavirus Updates

UPDATE APRIL 22, 2020

Lakeview Health Offering Free Virtual Meetings to Support Community and Families During Coronavirus

To create connection points for those in recovery, Lakeview Health’s Alumni and Aftercare team is providing free recovery support groups twice a day at noon and 6 p.m. EST. The groups provide additional encouragement for those in recovery to stay on track during an incredibly challenging time.

In addition, Stepping Stone Center for Recovery – Lakeview Health’s sister facility – is offering virtual meetings for families of loved ones suffering with substance use disorder. The group – F.A.C.E. – Family and Community Education for Addiction – is hosted by Program Director, Sarah Franklin.

These groups offer families who have a loved one in recovery or in active addiction a safe space to talk about how to handle challenges and issues arising from substance use. The family-oriented meeting is held every other Monday from 6 – 7 p.m. EST via a HIPAA compliant virtual platform and provides anonymity and confidentiality.


UPDATE MARCH 31, 2020

Lakeview Health Will Remain Open and Continue to Provide Essential Healthcare Services Through Government Mandated “Stay-at-Home” Order

As we continue to monitor local, state and federal government guidelines, we understand the growing pressure for state officials to mandate “stay at home” orders. We want to assure you that Lakeview Health will remain open and continue to provide critical health services through the “Stay-at-Home” order.

We understand the vital role our addiction treatment center provides for those suffering with substance use disorders and know it is imperative we continue to provide these lifesaving services.

We have already put many procedures in place to mitigate the risk of a potential COVID-19 outbreak – including restructuring our intake process in an effort to increase our safety measures for incoming patients.

Our top priority continues to be the health and safety of our staff and patients.

We pride ourselves on adhering to the highest quality standards, as we follow the federal guidelines issued by the Centers for Disease Control and Prevention as well as protocols from The Cleveland Clinic and standards established by the American Society of Addiction Medicine standards, ensuring we provide the framework for achieving quality outcomes for the addiction community we serve, even as we are challenged by these circumstances.

Our exceptional team is dedicated to keeping our doors open and serve those most in need of our services during this unprecedented time.


UPDATE MARCH 19, 2020

Lakeview Health Enhances Intake Process to Reduce Risk of Outbreak


A message from our Chief Medical Officer, Dr. Lantie Jorandby

“We feel it is more crucial than ever that those seeking treatment are able to have a safe and medically sound place to get healthy. Our facilities operate with a full-time medical staff following applicable CDC infection control precautions and are enhancing our efforts to mitigate the risk of an outbreak. We do not want COVID-19 to be the reason someone doesn’t seek treatment.”


We believe our latest efforts will help to reduce potential exposure to our staff and patients, while continuing to serve those who need our help.

Our facilities provide the unique ability to restructure the way we admit our new patients while still being able to offer the same high-quality medical care and oversight.

Effective today, all new admissions will be accepted in a separate building on our campus where patients will medically detox under 24/7 care. During this time, daily vitals will be checked and any symptoms indicating a potential COVID-19 diagnosis will be evaluated.

We want to reassure you that incoming patients will continue to receive the same well-established and credentialed treatment; we are simply dedicating area where they will receive this treatment.

Additional measures now in place to reduce this risk of an outbreak include:

  • Non-essential staff have restricted access to patient areas and wellness facilities.
  • Offsite recreation (such as equine and surf therapy) and 12 step meetings have been suspended.
  • When weather permits, we are holding group therapy sessions outside.
  • Family drop-offs are not permitted at this time.
  • In-person family sessions and visitations have been suspended and are instead being held via phone or virtual meetings.
  • Family workshop weekends will be held virtually.
  • No guests are allowed on campus – including tours and community groups who use our meeting spaces.
  • All staff and patients are refraining from hand shaking, fist bumping, hugging or any other forms of physical contact.

We are confident these enhanced efforts will help to limit the risk of exposure for all our valued community.

UPDATE MARCH 13, 2020


A message from Chief Medical Officer, Dr. Lantie Jorandby:

“We take the health and safety of our patients, potential patients and staff very seriously. As leaders in the addiction treatment industry, we want to be sure we can help those seeking treatment in a time where there is uncertainty – which is why we have implemented well-established protocols aimed at mitigating the risk of an infectious disease outbreak.”


If you are currently considering treatment, here are some things we want you to know:

  • Those suffering with substance use disorder have medical issues and are potentially immune compromised, leaving them at a greater risk for contracting a virus. There is no better time than the present to get treatment.
  • Detoxing without medical supervision poses a greater risk of death than the coronavirus. While we understand that traveling under the current circumstances presents fear for many people, we also want to stress the importance of detoxing under medical supervision. If you are seeking treatment, please don’t delay in contacting us.
  • Our residential facilities are located in Jacksonville, which is one of the only three locations in Florida with a coronavirus testing facility. Furthermore, we have the capability to test for coronavirus on campus and are following CDC and Florida Department of Health guidelines for testing. · If you are experiencing any flu-like symptoms or have a fever, please follow CDC guidelines before making the decision to travel anywhere.

Here’s what we’re doing at our facilities to reduce the risk of a potential outbreak:

Our full-time medical and clinical team are fully prepared to recognize warning signs and implement preventative measures to reduce risk. Effective immediately here are a few of the many extra precautions we have put in place:

  • We offer testing for coronavirus as indicated by CDC and Florida Department of Health guidelines for testing.
  • Our 24/7 nursing staff will complete daily vital tests to every patient and staff member at all levels of care.
  • Staff who have traveled internationally or on a cruise will be tested.
  • We have implemented telemedicine options where applicable.
  • To limit the exposure possibilities, site tours and family visitations will be suspended for the time being.

If you currently have a loved one in treatment at any of our facilities, our clinical team will be reaching out via phone call and e-mail to update you on our current procedures and provide you answers to any questions you may have.

A top priority will always be to keep our patients and staff safe and healthy.

We will continue to keep you informed with any updates at LakeviewHealth.com/coronavirus. We encourage all reading this to continue to be mindful of your surroundings while in public and ensure you are following CDC guidelines.


UPDATE MARCH 3

In conjunction with our existing infection control policies, Lakeview Health is closely monitoring local, state and federal guidance regarding the coronavirus in order to enhance efforts in keeping our patients safe and healthy. Our physicians and staff are following CDC guidelines and each facility has added additional screening measures for incoming patients, such as review of travel history and current health status, in an effort to reduce those with flu-like symptoms from admitting to our facilities.

As a public reminder, the most important things individuals can do to prevent the spread of any illness is:

  • Wash your hands often. Wash your hands before and after you eat, cough, sneeze, use the bathroom, and when providing care to a patient. Make sure you use soap and scrub your hands for at least 20 seconds (happy birthday song twice). If soap and water are not readily available, please use an alcohol-based sanitizer containing at least 60-95% alcohol.
  • Cover your nose mouth when you sneeze or cough. Cover your mouth with a tissue; if you don’t have a tissue, use your elbow. Remember to wash your hands after you cough or sneeze.
  • Try not to touch your eyes, nose or mouth. Germs often spread this way.
  • Perform routine environmental cleaning. Frequently clean commonly used surfaces such as tables, doorknobs or handles, keyboards, remote controls, touched surfaces workstations and countertops. Disposable wipes are a great way to perform this preventative measure.

A top priority will always be to keep our patients and staff safe and healthy.