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What you need to know before starting treatment

Life-changing drug and alcohol treatment programs
The next chapter of your life starts at Lakeview Health
The best way to get answers to these questions is by contacting us

If you are considering a drug or alcohol treatment center in Jacksonville–either for yourself or for someone you care about–you are likely to have questions about the staff, facilities, programs, and overall philosophy. The best way to get answers to these questions is by contacting us at 866 704 7692 to learn about our life-changing drug and alcohol treatment programs.

How does the admissions process work? 

The first step in the admissions is calling to speak with one of our admissions specialists. On this call, the admissions specialist will speak with you to gain an understanding of your physical and mental health. This information will help them to suggest options for the best course of treatment. Additionally, they will work with you on the logistics of attending treatment such as payment options and travel.

Call Rehab Admissions Lakeview Health
Your call

The first step in getting treatment is making this phone call at 866 704 7692

Fill out rehab assessment
Your pre-screening

On this call, our admissions specialists will ask you about your mental and physical health. It is important to be completely honest on this call, our admissions specialists are here to help and advise you on your path to recovery.

Rehab Insurance
Your coverage

We will review your insurance coverage and create a treatment plan based on coverage options and your responses to the pre-screening.
Don’t have insurance? Many of our patients choose to pay for treatment out of pocket.

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Your new direction

Once you accept your treatment plan, our team will help you to coordinate travel and provide a packing list so that you know what to bring with you to Lakeview.

Want to know more

Everything you need to know before starting treatment

Why do people need treatment to stop drinking or using drugs?

Regular use of drugs and alcohol can increase a person’s tolerance to them, which causes the user to need more of them to get the same effect. By the time this occurs, the body has become chemically dependent on these substances and struggles to function without them. This makes it very challenging, and potentially dangerous, for people in this situation to stop drinking or using drugs without the help of a medical team.

In addition to the physical symptoms of addiction and withdrawal, many people also have underlying mental health conditions like depression, anxiety, or past traumatic events that have led them to turn to drugs or alcohol. People with these co-occurring conditions benefit greatly from therapy to address the causes of their addiction.

Do I need to attend residential treatment?

Residential inpatient drug and alcohol treatment at Lakeview provides on-campus lodging, meals, and access to a holistic treatment program. This is an excellent option for people who will benefit from a stable, recovery-centered living environment. By gradually allowing people to reenter society without the weight of heavy drug and alcohol use looming over them, our patients are able to rediscover the joy in the things they once loved. Patients in our residential treatment program have access to top therapists, clinicians, and treatment programs. If a certain drug or combination of drugs is preventing you from living the life you want, our addiction treatment specialists can help.

Do you offer dual diagnosis treatment?

People who struggle with addiction often have co-occurring disorders that cause them to self-medicate. Our goal at Lakeview Health is to help people manage their medications and participate in individual and group therapy sessions. Our Master-level therapists and clinicians work to identify any existing underlying mental health conditions patients may have. After doing so, our team is equipped to help patients develop a treatment plan and coping skills to address addiction in addition to any mental health concerns.

Are you still offering treatment even during Covid?

Yes, Lakeview has remained open to serve patients throughout the pandemic. At Lakeview, our goal is to ensure the safety of our patients and staff. To that end, we have designed and implemented a series of Covid-19 protocols and safety measures which can be seen here.

Can my family visit me in treatment?

Our family program is one of the most important parts of rehabilitation at Lakeview. When families understand the nature of a loved one’s addiction, the whole family can begin to heal. Family support teaches participants how to establish healthy boundaries and enhance communication skills. We offer family visits and counseling at our treatment center. If addiction has affected your family, our family program offers the tools and insight to help families heal.

What should I bring with me?

You will want to have a few sets of comfortable clothes, running shoes, and toiletries. Click here to see a full list of what to bring to rehab. Our 24-hour admissions team makes it a priority to get people the help they need whenever they need it with most patients being able to come to treatment at Lakeview within 24-hours. The best way to find out about our current availability is to call us at 866 704 7692. A member of our admission team will be able to answer your questions and start the admissions process over the phone.

What insurance do you accept?

At Lakeview Health, we accept most major private insurance carriers including:

If you don’t have insurance, please don’t let that prevent you from calling our admissions team today. They can work with you to determine a payment plan if needed. 
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Start your new life free from addiction

If you are struggling with alcohol, opioids, or substance use, we encourage you to get the help you deserve. Lakeview Health admissions specialists are available to take your call 24 hours a day, seven days per week to walk you through the admissions process.

We understand that making a phone call for help can be scary and overwhelming, whether it’s your first time exploring addiction treatment programs or you’ve been through this before. Each of our admissions specialists has been through this process themselves. They understand you may be uncertain about what to expect and can help you understand each step.

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Safe, comfortable treatment is possible!
Call now and start your healing with Lakeview Health today.

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Call now: 866 704 7692